InstaMed

Intelligent Healthcare

For Patients For Doctors For Pharmacies For Healthcare Organizations

Simplifying and elevating the healthcare experience through intelligent technology.

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Help Center

Find answers, guides, and support for everything on the InstaMedico platform.

Getting Started

How to create your InstaMedico account
Setting up your profile and preferences
Navigating the dashboard
Understanding your subscription plan

Account & Settings

Updating your personal information
Changing your password
Managing notification preferences
Two-factor authentication setup

For Patients

Booking a consultation
Joining a video consultation
Viewing your medical records
Ordering medications online

For Providers

Managing your schedule and availability
Conducting video consultations
Writing and managing prescriptions
Viewing patient history

Billing & Payments

Understanding your billing cycle
Payment methods and options
Requesting a refund
Downloading invoices and receipts

Security & Privacy

How we protect your data
Understanding data encryption
Managing consent and permissions
Reporting a security concern

Still need help?

Our support team is available to assist you. Reach out through any of the channels below.

Send a Message

Use our contact form

Email Us

support@instamedications.com

Call Support

Mon–Sun, 8:00–20:00