Welcome to Instamedico
Instamedico is your all-in-one digital healthcare platform designed to make accessing quality medical care simple, fast, and convenient. Whether you need to consult a doctor, order medications, or manage your health records, everything is just a few taps away.
Creating Your Account
Getting started is straightforward. Download the Instamedico app or visit our website, then sign up using your email address or phone number. You'll be asked to provide some basic information:
Full name — and date of birth
Contact details — email and phone number
Basic health profile — allergies, existing conditions, and current medications
This information helps our doctors provide better, more personalized care during your consultations.
Booking Your First Consultation
Once your account is set up, booking a consultation is easy:
Browse available doctors — Filter by specialization, availability, ratings, and consultation fees
Choose your consultation type — Select from video call, voice call, or chat-based consultations
Pick a time slot — Choose a date and time that works for your schedule
Confirm and pay — Complete the booking with our secure payment system
You'll receive a confirmation notification with all the details, and a reminder before your appointment.
During Your Consultation
When it's time for your appointment, simply open the app and join the consultation. Here's what to expect:
Video consultations — include real-time video and audio with your doctor
Chat feature — allows you to send messages and share images during the session
Notes and prescriptions — are generated by your doctor and saved to your profile automatically
Managing Prescriptions
After your consultation, any prescriptions will appear in your profile. You can:
View prescription details and dosage instructions
Order medications directly from partner pharmacies
Track your order status and delivery
Set medication reminders
Your Health Records
All your consultation history, prescriptions, lab results, and health data are stored securely in your profile. You can access them anytime, share them with other doctors, or download them for your records.
Tips for a Great Experience
Test your connection — before video consultations — a stable internet connection ensures a smooth experience
Prepare your questions — in advance so you make the most of your consultation time
Keep your health profile updated — accurate information helps doctors provide better care
Use the AI Health Assistant — to describe symptoms before your consultation for faster diagnosis
Welcome to a new era of healthcare. Your health journey starts here with Instamedico.