Test your setup — check your camera, microphone, and internet connection 10 minutes before your appointment

Find a quiet, well-lit space — good lighting helps your doctor see you clearly, and a quiet environment ensures clear communication

Prepare your questions — write down your symptoms, concerns, and questions in advance

Have your medications ready — keep your current medications nearby so you can show them to your doctor if needed

Update your health profile — ensure your medical history and current medications are up to date on the platform

Be specific about symptoms — describe when they started, how severe they are, and what makes them better or worse

Show, don't just tell — if you have a visible symptom (rash, swelling), position your camera to show it clearly

Take notes — write down your doctor's recommendations, especially medication instructions

Ask for clarification — if you don't understand something, ask your doctor to explain it differently

Review your prescription — and consultation notes in the app

Order medications — promptly if prescribed

Follow up — as recommended by your doctor

Rate your experience — your feedback helps improve the platform

Professional environment — use a clean, well-lit background that conveys professionalism

Reliable equipment — invest in a good webcam and microphone for clear communication

Stable internet — use a wired connection when possible for the most reliable video quality

Minimize interruptions — close unnecessary applications and silence notifications

Maintain eye contact — look at the camera, not the screen, to create a sense of connection

Speak clearly — enunciate and pace your speech, as audio quality can vary

Use the chat feature — share links, instructions, or diagrams through the built-in chat

Document thoroughly — use SOAP notes to maintain comprehensive records

Manage time effectively — keep consultations focused while ensuring patients feel heard

Assess suitability — some conditions require in-person examination; know when to recommend a physical visit

Leverage technology — use screen sharing to explain test results or show educational materials

Follow up proactively — schedule follow-up consultations for ongoing conditions

Bandwidth — video consultations work best with at least 5 Mbps upload and download speeds

Browser — use the latest version of Chrome, Firefox, or Safari for best compatibility

Mobile — the Instamedico app is optimized for mobile video consultations on both iOS and Android

Backup plan — if video fails, you can switch to voice or chat without losing your consultation